Welcome to Zeeshan Hard Ware, your trusted destination for premium power tools, hand tools, and LED products in Pakistan. We aim to provide a smooth and reliable shopping experience, supported by clear shipping, return, and exchange guidelines. Please review the details below:
Shipping Policy
1. Delivery Coverage
We deliver to all major cities and towns across Pakistan through reliable courier services to ensure safe and timely deliveries.
2. Shipping Charges
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Standard Shipping: PKR 250 flat rate on all orders.
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Free Shipping: Available on orders above PKR 4,999.
3. Delivery Time
4. Order Tracking
Once your order is dispatched, you will receive an SMS or email with a tracking number so you can monitor your shipment in real time.
5. Delivery Issues
If your package is delayed, damaged, or lost in transit, please contact our team at +92 300 1612345 for immediate support.
Returns & Exchange Policy
1. Return Eligibility
You may request a return or exchange within 7 days of receiving your order if:
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The product is damaged or defective
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You received the wrong item
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The product is unused, in original packaging, with all accessories/manuals included
2. Non-Returnable Items
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Customized or special-order products
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Items damaged due to misuse or mishandling
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Clearance, discounted, or final-sale items
3. Return Process
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Step 1: Contact us at +92 300 1612345 or email Info@zeeshanhardware.pk with your order number and reason for return.
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Step 2: After approval, we will share return shipping instructions.
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Step 3: Send the item back via any trusted courier.
(Return shipping costs apply unless the mistake is from our end.)
4. Refund Policy
Refunds are issued within 7–10 business days after inspection of the returned item.
Refunds can be processed through your original payment method or as store credit, depending on your preference.
